Red Hat OpenShift Service on AWS

Red Hat OpenShift Service on AWS delivers a fully-managed Red Hat OpenShift Container Platform, optimized for performance, scalability, and security. Red Hat OpenShift Service on AWS is hosted on Amazon Web Services public cloud and jointly managed by Red Hat and AWS. Some options and administrative functions may be restricted or unavailable. A Red Hat OpenShift Container Platform subscription entitles you to host and manage the software on your infrastructure of choice.

Red Hat OpenShift Service on AWS is a fully managed implementation of OpenShift Container Platform deployed and operated on AWS, jointly managed and supported by both Red Hat and AWS.

Red Hat OpenShift Dedicated is a service hosted and fully-managed by Red Hat that offers clusters in a virtual private cloud on AWS or Google Cloud Platform

Each Red Hat OpenShift Service on AWS cluster comes with a fully-managed control plane (master nodes) and application nodes. Installation, management, maintenance and upgrades are  monitored by Red Hat SRE with joint Red Hat and Amazon support.  Cluster services (such as logging, metrics, monitoring) are available as well.

Each Red Hat OpenShift Service on AWS cluster is dedicated to a given customer and lives within the customer's subscription.

Yes. Red Hat OpenShift Service on AWS will integrate with a range of AWS compute, database, analytics, machine learning, networking, mobile, and various application services which will enable customers to benefit from the robust portfolio of AWS services which scale on-demand across the globe. These AWS native services will be directly accessible to quickly deploy and scale services through the same management interface.

ROSA is supported by AWS and Red Hat, and you have the option to contact support from either company to begin troubleshooting. Any escalations that are necessary will be facilitated as necessary by AWS and Red Hat to engage the best team to address the issues.

Red Hat OpenShift Service on AWS is available for purchase in all countries where AWS is commercially available.

Customers can acquire the service directly from the AWS console on their own. As with other AWS services, such as EC2, customers will just spin up OpenShift clusters and will be charged based on their consumption. Customers can also contact their Red Hat or AWS representative.

You will receive a single invoice from AWS.

See supported resources for a list of global regions where Red Hat OpenShift Service on AWS is supported.

See Red Hat OpenShift Service on AWS virtual machine sizes for a list of virtual machine sizes you can use with a Red Hat OpenShift Service on AWS cluster.

You are granted Cluster Admin rights on the clusters you create.

No. In order to maintain our ability to provide seamless updates to your clusters, only Red Hat Enterprise Linux CoreOS (RHCOS) workers are supported by Red Hat OpenShift Service on AWS.

See supported mechanisms here.

Red Hat SRE is responsible for provisioning, managing, and upgrading the Red Hat OpenShift platform as well as monitoring the core cluster infrastructure for availability. They are not responsible for managing the application lifecycle of applications that run on the platform.

An administrative user has the ability to add/remove users and projects, manage project quotas, view cluster usage statistics, and change the default project template. Admins can also scale a cluster up or down, and even delete an existing cluster.

Yes. ROSA clusters are deployed in your account with support for existing VPCs. We suggest you follow security best practices for application isolation and least privileges when considering placement

Customers can define the upgrade policy and schedule for their clusters in OpenShift Cluster Manager. Clusters can be configured to be automatically upgraded during a customer defined maintenance window to the latest release, for example “Saturday at 02:00 UTC” or clusters can be upgraded to a specific release at a date and time specified by the customer. Following best practices helps ensure minimal to no downtime.

All upgrades are monitored and managed by Red Hat’s SREs service.

We do not distinguish between the two types of maintenance. Our teams are available 24/7/365 and do not use traditional scheduled “out-of-hours” maintenance windows.

The host operating systems and OpenShift software are updated through the general upgrade process.

Customers are able to select Application, Infrastructure, and Audit log streams to be forwarded.

Not applicable to this offering. Node access is not enabled. Worker nodes are fully managed by the SRE team.