Red Hat OpenShift Online

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Access to the OpenShift Online (Next Gen) Developer Preview is limited. Sign up for free using GitHub authentication below and we'll provide you with access for 30 days as soon as resources become available.

Frequently Asked Questions

Product

I'm new to OpenShift - should I sign up for OpenShift Online (v2) or Next Gen (v3)?

As of August 1st, 2016, we are no longer accepting new users onto the OpenShift Online (v2) platform. Sign up for the OpenShift Online (Next Gen) Developer Preview for free today.

How is the Next Gen (v3) Developer Preview different than OpenShift Online (v2)?

OpenShift Online currently runs on the OpenShift 2.X platform. The Next Gen Developer Preview brings OpenShift 3, built on Docker and Kubernetes, to the public cloud in a multi-tenant environment. Learn more.

What are the resource limits during the Developer Preview?

Each user can create 1 project with up to 2 GiB memory, 4 CPU cores, and 2 x 1 GiB persistent volumes. For more detailed limits, see the Settings tab on your project's Overview page in the web console.

How long will I have access to the environment?

You will have access to the OpenShift Online (Next Gen) Developer Preview environment for 30 days, at which point your account will expire.

What happens when my account expires?

Your account, applications, and data will be permanently deleted to free up resources for other users when your account expires. This means that you will no longer be able to log in to the web console, authenticate using the OpenShift CLI tools, or access your applications and related data.

Can I create a new account after my account expires?

If you're interested in trying the OpenShift Online (Next Gen) Developer Preview again, just complete the registration form after your account expires and we will provision a fresh set of resources for you as soon as they become available.

What happens to my OpenShift Online (v2) account when Next Gen (v3) goes into production?

At this time, the current (v2) and next generation (v3) platforms will be available in parallel. As the OpenShift Online (Next Gen) platform matures, we will publish a sunset plan for the current (v2) offering and provide you with adequate time to migrate your applications to the new platform.

What languages are supported?

The OpenShift Online (Next Gen) Developer Preview currently supports .NET Core (1.0), Node.js (0.10, 4), PHP (5.5, 5.6), Python (2.7, 3.3, 3.4, 3.5), Ruby (2.0, 2.2, 2.3), and Perl (5.16, 5.20). Java (6, 7, 8, EE) is available via optional JBoss Middleware Services (JBoss EAP and JBoss Web Server).

What database services are supported?

The OpenShift Online (Next Gen) Developer Preview currently supports MariaDB (10.1), MongoDB (2.4, 2.6, 3.2), MySQL (5.5, 5.6), and PostgreSQL (9.2, 9.4, 9.5).

What JBoss Middleware Services are available in the Developer Preview?

JBoss EAP, JBoss Web Server, and Red Hat Single Sign-On are available to try during the OpenShift Online (Next Gen) Developer Preview.

Can users run images from Docker Hub or push their own images to the registry?

Yes, but with a few caveats. For security reasons, no images that run processes as root are allowed. Additionally, any Dockerfile VOLUME instruction must be mounted with either a persistent volume claim (PVC) or an EmptyDir at this time. See more considerations.

Can I run production services on the Developer Preview?

The Developer Preview is a time bound environment which can be used for prototyping or experimenting. We recommend that users do not deploy any production workloads. However, you can deploy a copy of your production workload to see how it performs in the environment.

Pricing

How am I billed?

During our Developer Preview period, OpenShift Online (Next Gen) is FREE!

Are paid plans available for OpenShift Online (Next Gen)?

Not at this time. OpenShift Online (Next Gen) will offer paid tiers when the offering becomes generally available.

Operations

What is your SLA?

During our Developer Preview period, we do not offer a Service Level Agreement (SLA).

How can I find out about product updates and scheduled maintenance?

Red Hat will provide updates via status.preview.openshift.com.

Support

How can I receive support for the offering?

During the Developer Preview there are no paid / official support channels, however, you can contact the Community Enablement team, create a bug report in Bugzilla, or create a post in the OpenShift Forums.

How should I reach the community enablement team or user forums?

The best way to contact the community enablement team is to log a request in the Developer Portal. Make sure that you select "Developer Preview" in the Reason for contact drop down.

If you would like to ask a larger group of people for help, including OpenShift users, engineers, and operations team members, you can ask a question using the OpenShift forums. Please make sure to use the "dev-preview" tag when creating a new post.

What should I do when I find a bug?

Red Hat's Bugzilla instance can be used to log bug reports (Product=OpenShift Online, Version=3.x). You can find a list of known and reported issues in Red Hat's Bugzilla instance.

How do I report security flaws?

Red Hat's Bugzilla instance can also be used to log security sensitive bug reports (Product=OpenShift Online, Version=3.X, Groups=security) by selecting the "Security Sensitive Bug" flag (automatically selected with the provided link).